MultiBilling Overview

Utility Billing Software Built for Municipalities, Utilities, and Property Managers

MultiBilling is a cloud-based utility billing platform that automates billing, centralizes customer records, and manages complex multi-entity operations in one unified system.

Designed for all organizations, whether they're managing just one or multiple cities, properties, or operating units, MultiBilling streamlines the entire meter-to-cash lifecycle — from meter readings to invoicing, payments, collections, and reporting.

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1 Municipal Utilities

Cities and public utilities use MultiBilling to automate water, sewer, gas, and electric billing while maintaining compliance and financial transparency.

2 Property Management Companies

Property managers use MultiBilling to allocate utility costs across tenants, track submeter usage, and manage billing across large portfolios.

3 Multifamily Housing Operators

Apartment complexes and residential communities rely on MultiBilling to automate RUBS allocations, submeter billing, and tenant account management.

What MultiBilling Does

Built for the end user.

MultiBilling is a cloud-based utility billing system and Customer Information System (CIS) designed for organizations that manage complex billing operations across multiple entities. It centralizes the entire utility billing lifecycle — including customer accounts, meter readings, rate calculations, invoicing, payments, and collections — within one unified platform.

The platform supports organizations such as municipal utilities, water departments, property management companies, and multifamily housing operators who need to bill for metered or recurring services. MultiBilling automates billing workflows, manages customer records, integrates with external systems, and provides real-time reporting to improve operational efficiency.

Unlike legacy billing systems that require fragmented tools or manual reconciliation, MultiBilling provides a modern, integrated platform that connects billing operations, financial systems, and customer engagement. With automation, configurable workflows, and multi-entity management, organizations can scale operations without increasing administrative complexity.

Customer Information System (CIS)
Automated Billing Management
Flexible Rate Management
Payment Management
Meter & Usage Management
Business Intelligence & Reporting

Customer Information System (CIS)

MultiBilling centralizes customer profiles, service details, billing history, and account actions into a single interface, making it easier for staff to access information and resolve customer issues quickly.
Automated Billing Management

The platform automates the entire billing lifecycle including meter ingestion, rate calculations, bill generation, and invoice delivery to ensure accurate billing cycles and eliminate manual work.
Flexible Rate Management

MultiBilling supports complex utility rate structures including tiered usage pricing, seasonal adjustments, surcharges, taxes, and cost recovery models like RUBS and VUCR.
Payment Management

Accept payments through online portals, ACH, credit card, IVR, autopay, lockbox, or in-person transactions. Payments automatically reconcile to accounts with full audit trails.
Meter & Usage Management

MultiBilling integrates with AMI, AMR, and submetering systems to automatically capture usage data, validate readings, and ensure accurate billing.
Business Intelligence & Reporting

MultiVision dashboards provide interactive reporting and analytics powered by Microsoft BI, helping utilities track performance, usage trends, and financial metrics.

See MultiBilling in Action

Schedule a personalized demo to see how MultiBilling can simplify billing, reduce overhead, and transform your operations.

Futuristic Screenshot of MultiBilling (1)

MultiBilling Overview

Utility Billing Software Built for Municipalities, Utilities, and Property Managers

Automate Complex Billing Workflows

Manual billing processes create delays and errors. MultiBilling automates bill runs, payment reconciliation, delinquency workflows, and reporting so billing teams spend less time managing spreadsheets and more time serving customers.

Manage Multiple Entities in One System

Cities, utilities, and property managers often operate across multiple locations. MultiBilling’s multi-entity architecture mirrors real organizational structures, allowing teams to manage cities, portfolios, properties, and units within one platform.

Gain Complete Operational Visibility

Adapt to Complex Rate Structure

Connect Your Existing Systems

Who MultiBilling is Built For

What MultiBilling Does

MultiBilling centralizes customer profiles, service details, billing history, and account actions into a single interface, making it easier for staff to access information and resolve customer issues quickly.

The platform automates the entire billing lifecycle including meter ingestion, rate calculations, bill generation, and invoice delivery to ensure accurate billing cycles and eliminate manual work.

MultiBilling supports complex utility rate structures including tiered usage pricing, seasonal adjustments, surcharges, taxes, and cost recovery models like RUBS and VUCR.

Accept payments through online portals, ACH, credit card, IVR, autopay, lockbox, or in-person transactions. Payments automatically reconcile to accounts with full audit trails.

MultiBilling integrates with AMI, AMR, and submetering systems to automatically capture usage data, validate readings, and ensure accurate billing.

MultiVision dashboards provide interactive reporting and analytics powered by Microsoft BI, helping utilities track performance, usage trends, and financial metrics.

See MultiBilling in Action