Extend your Team and Elevate your Output

Our managed services function as a seamless extension of your existing team, providing experienced billing professionals who support critical processes such as billing lifecycle management, customer service, payment handling, and account maintenance.

With our support in place, Give time back to your team, save money, and optimize resources by leveraging our industry expertise, freeing your team to focus on improving operational efficiency and handling other important issues.

Spend Less Time Wasting Time

Efficient local support designed to give you your time back

Get a U.S.-based team that works alongside yours to take day-to-day billing and operational work off your plate. Letting your staff stay focused on higher-priority initiatives. Our flexible managed services let you build the level of support that fits your organization best. Whether you need help in specific areas or a more fully managed approach. With deep expertise in utility billing and full command of the platform, we make sure your processes run smoothly and with fewer headaches.

Do More with Less Effort

Maximize Savings and Productivity by Expanding Your Capacity

RUBS Manages Services

Our expert team manages billing dynamics and growth while ensuring precise and fair utility cost distribution without added administrative burdens.

Bill Creation

Expert assessments in a quick and timely manner before and after billing guarantee the accuracy of each charge, ensuring bills are correctly generated on time, the first time.

Resident Management

Punctual and professional management of move-ins, move-outs, transfers, and renewals guarantees the precision of your resident data.

Timely Final Bills

Efficiently manage mid-cycle and on-demand invoicing efficiently, ensuring residents are billed correctly during move-outs and other off-cycle events without disrupting your workflow.

Rate Schedule Management
Bill Generation & Review
Bill Distribution & Presentment
Off-Cycle Billing Management
Customer Communications

Rate Schedule Management

We support the ongoing maintenance, validation, and implementation of rate schedule changes, ensuring updates are applied accurately and consistently without burdening your internal team.
Bill Generation & Review

Our team performs detailed pre- and post-bill reviews to ensure accuracy across every charge, helping you maintain confidence that customers are billed correctly and on time.
Bill Distribution & Presentment

We manage multi-channel bill delivery, including electronic billing, online portal presentment, and printed mail distribution ensuring customers receive statements in the way that works best for them.
Off-Cycle Billing Management

We handle ad hoc and mid-cycle billing needs such as move-outs, adjustments, and other non-standard invoicing scenarios, keeping your billing operations flexible and responsive.
Customer Communications

We support clear and timely customer outreach through automated emails, texts, autodialers, and traditional mail, helping you maintain strong communication without adding internal workload.

Call Center as a Service

Give your team back valuable time by letting our trained customer support specialists handle inbound questions, service requests, and account concerns. Our tiered support model ensures customers receive the right level of care quickly and consistently, without the cost and complexity of staffing an internal call center.

Bill Printing as a Service

Eliminate the cost, logistics, and operational risk of in-house printing. Through our commercial print network with built-in redundancy across multiple facilities, your bills and notices are produced and delivered reliably thus minimizing disruption from weather, equipment downtime, and even supply chain delays.

Lockbox as a Service

Simplify paper check processing without the overhead of handling it internally. Our lockbox solution streamlines incoming payments through a secure vendor network, reducing manual effort while improving processing speed and accuracy with support from our billing specialists.

Merchant Services as a Service

Enable fast, secure, and PCI-compliant payment processing directly tied to your customer accounts. Offer convenient self-service payments, including real-time transactions and scheduled autopay, all seamlessly reconciled within your billing system.

Munibilling’s Managed Services are more than just support, they’re a smarter way to run your utility billing operations. By partnering with our U.S.-based team, you gain a seamless extension of your staff backed by deep platform expertise and end-to-end process coverage. From daily billing tasks to complex operational workflows, we help reduce workload and retrieve time for your team to focus on higher-impact initiatives. The result is a more efficient and reliable operation built to grow with you.

See MultiBilling in Action

Schedule a personalized demo to see how MultiBilling can simplify billing, reduce overhead, and transform your operations.

Schedule a MultiBilling Demo

Futuristic Screenshot of MultiBilling (1)

Extend your Team and Elevate your Output

Our managed services function as a seamless extension of your existing team, providing experienced billing professionals who support critical processes such as billing lifecycle management, customer service, payment handling, and account maintenance.

With our support in place, Give time back to your team, save money, and optimize resources by leveraging our industry expertise, freeing your team to focus on improving operational efficiency and handling other important issues.

Efficient local support designed to give you your time back

Do More with Less Effort

Maximize Savings and Productivity by Expanding Your Capacity

RUBS Manages Services

Bill Creation

Resident Management

Timely Final Bills

What's Included

Your Managed Services Advantage

We support the ongoing maintenance, validation, and implementation of rate schedule changes, ensuring updates are applied accurately and consistently without burdening your internal team.

Our team performs detailed pre- and post-bill reviews to ensure accuracy across every charge, helping you maintain confidence that customers are billed correctly and on time.

We manage multi-channel bill delivery, including electronic billing, online portal presentment, and printed mail distribution ensuring customers receive statements in the way that works best for them.

We handle ad hoc and mid-cycle billing needs such as move-outs, adjustments, and other non-standard invoicing scenarios, keeping your billing operations flexible and responsive.

We support clear and timely customer outreach through automated emails, texts, autodialers, and traditional mail, helping you maintain strong communication without adding internal workload.