Extend Your Team and Elevate Your Output

Our managed services function as a seamless extension of your existing team, providing experienced billing professionals who support critical processes such as billing lifecycle management, customer service, payment handling, and account maintenance.

With our support in place, give time back to your team, save money, and optimize resources by leveraging our industry expertise, freeing your team to focus on improving operational efficiency and handling other important issues.

Illustration of a U.S.-based managed services team. The team monitors, manages, resolves, and reports on billing for your organization.

Spend Less Time Wasting Time

Efficient local support designed to give you your time back

Get a U.S.-based team that works alongside yours to take day-to-day billing and operational work off your plate. Letting your staff stay focused on higher-priority initiatives. Our flexible managed services let you build the level of support that fits your organization best. Whether you need help in specific areas or a more fully managed approach. With deep expertise in utility billing and full command of the platform, we make sure your processes run smoothly and with fewer headaches.

Do More with Less Effort

Maximize Savings and Productivity by Expanding Your Capacity

RUBS Managed Services

Our expert team manages billing dynamics and growth while ensuring precise and fair utility cost distribution without added administrative burdens.

Bill Creation

Expert assessments in a quick and timely manner before and after billing guarantee the accuracy of each charge, ensuring bills are correctly generated on time, the first time.

Resident Management

Punctual and professional management of move-ins, move-outs, transfers, and renewals guarantees the precision of your resident data.

Timely Final Bills

Efficiently manage mid-cycle and on-demand invoicing, ensuring residents are billed correctly during move-outs and other off-cycle events without disrupting your workflow.

Rate Schedule Management
Bill Generation & Review
Bill Distribution & Presentment
Off-Cycle Billing Management
Customer Communications

Rate Schedule Management

We support the ongoing maintenance, validation, and implementation of rate schedule changes, ensuring updates are applied accurately and consistently without burdening your internal team.
Bill Generation & Review

Our team performs detailed pre- and post-bill reviews to ensure accuracy across every charge, helping you maintain confidence that customers are billed correctly and on time.
Bill Distribution & Presentment

We manage multi-channel bill delivery, including electronic billing, online portal presentment, and printed mail distribution ensuring customers receive statements in the way that works best for them.
Off-Cycle Billing Management

We handle ad hoc and mid-cycle billing needs such as move-outs, adjustments, and other non-standard invoicing scenarios, keeping your billing operations flexible and responsive.
Customer Communications

We support clear and timely customer outreach through automated emails, texts, autodialers, and traditional mail, helping you maintain strong communication without adding internal workload.

Illustrations of the MultiBilling services, including: a call center, bill printing, lockbox services, merchant services,

Call Center as a Service

Free up your team's time by allowing our expertly trained Customer Support Team to handle your customer's questions, issues, and concerns with Call Center as a Service! Eliminate the liabilities of staffing your customer support operation by leveraging a predictable and cost-effective way to ensure your customers receive the proper quality care promptly. Through MultiBilling's tiered support system you can ensure your customers are getting the correct level of support.

Bill Printing as a Service

Remove the labor, supply chain liabilities, and ever-increasing cost of in-house printing with MultiBilling's Bill Printing as a Service! Our commercial print partner offers cost-effective resiliency by leveraging multiple print centers and redundant data centers to print your bills and notices. No longer worry over unpredictable interruptions due to weather or other environmental factors with our redundant print network.

Lockbox as a Service

Need a better way to accommodate paper check payments but want to avoid the overhead and liabilities of processing paper checks through your own team? With MultiBilling's Lockbox as a Service, you can receive payments through our supported lockbox vendor and remove additional processing time with the support of MultiBilling's Billing Specialists.

Merchant as a Service

Secure fast payments directly to your account with Merchant as a Service! Enable secure self-service anywhere and anytime with PCI-compliant real-time payments updated and reconciled to your customer’s accounts or allow them to leverage the self-service convenience of “set and forget” using scheduled autopayments through our online customer portal.

See MultiBilling in Action

Schedule a personalized demo to see how MultiBilling can simplify billing, reduce overhead, and transform your operations.

Schedule a MultiBilling Demo

Futuristic Screenshot of MultiBilling (1)

Extend Your Team and Elevate Your Output

Our managed services function as a seamless extension of your existing team, providing experienced billing professionals who support critical processes such as billing lifecycle management, customer service, payment handling, and account maintenance.

With our support in place, give time back to your team, save money, and optimize resources by leveraging our industry expertise, freeing your team to focus on improving operational efficiency and handling other important issues.

Efficient local support designed to give you your time back

Do More with Less Effort

Maximize Savings and Productivity by Expanding Your Capacity

RUBS Managed Services

Bill Creation

Resident Management

Timely Final Bills

What's Included

Your Managed Services Advantage

We support the ongoing maintenance, validation, and implementation of rate schedule changes, ensuring updates are applied accurately and consistently without burdening your internal team.

Our team performs detailed pre- and post-bill reviews to ensure accuracy across every charge, helping you maintain confidence that customers are billed correctly and on time.

We manage multi-channel bill delivery, including electronic billing, online portal presentment, and printed mail distribution ensuring customers receive statements in the way that works best for them.

We handle ad hoc and mid-cycle billing needs such as move-outs, adjustments, and other non-standard invoicing scenarios, keeping your billing operations flexible and responsive.

We support clear and timely customer outreach through automated emails, texts, autodialers, and traditional mail, helping you maintain strong communication without adding internal workload.